A.collection is committed to ensuring your jewellery gets to you in one piece. Each piece is carefully boxed, packaged and sent off by yours truly, to guarantee your goods are just as you expect them! You will receive a shipping confirmation email or SMS once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Give us a day or two process your order before shipping them off to you. All orders are sent through Australia Post Express Service or Standard Service and should get to you within 2-7 business days.
Australia Post are currently experiencing delays due to the impacts of coronavirus COVID-19.
Until further notice, all parcels delivered by Australia Post will no longer require a signature for delivery. Your parcel instead will be left in a safe place or taken to your local Post Office for collection for your convenience and peace of mind.
A. Collection is not liable for any parcels lost/missing at transit etc after shipping with tracking details. For further assistance to your tracking, please contact Australia Post.
We thank you for your patience, understanding and for supporting our business.